Reference

Legal Terms That Apply to Your Account

Every account on pk566 is governed by a clear set of legal terms — covering how you access the platform, how your personal data is handled, and what rights you hold as an account holder.

Account TermsPrivacy PolicyCookie PolicyData RightsJurisdiction Notice
pk566 Legal Terms That Apply to Your Account
LEGAL CONTACT PATHS

How to Reach Us About Legal Queries

Questions about your rights under our terms — how to request a copy of your data, how to flag an incorrect transaction, or how to raise a concern about data handling — go through our support team first. Live chat is available from your account dashboard and gives you a direct line to a support agent. For formal legal or data-related requests, email is the right path: it creates the written record we need to log, track, and respond to your request properly.

Team online

Live Chat

Connect through the chat widget in your account dashboard. A support agent can pull your account record directly and address queries about terms, payments, or data handling in the session.

Email Support

Send legal or data-related queries by email. We respond with a written confirmation of your request and outline the steps we will take, with a reference number for follow-up.

Account Help Centre

Access the help centre from your logged-in account. Policy documents, term update notices and your personal data request form are listed there, organised by category for quick access.

ACCOUNT DATA PRACTICES

How We Handle Your Data and Security

pk566 applies a clear policy to how account data is held and how long it stays in our system. When you register and link a wallet — JazzCash, Easypaisa, or Raast — those identifiers are stored against your account profile and are not shared with third parties for marketing. Account sessions run over encrypted connections, and login requires an OTP sent to your registered mobile number. Cookie use on the platform is limited to session management and security detection; you control these settings through your browser.

Data Retention

Account and transaction records are retained as required for compliance. You can request a summary of what we hold against your account profile by submitting a written request through the support channel.

Cookie Controls

We use session cookies to keep you logged in and security cookies to flag unusual account access patterns. You can adjust or block these through your browser settings at any time.

Account Security

Login is protected by a one-time PIN sent to your registered mobile number. If you notice account access you did not authorise, contact support immediately to lock your account.

Data Access Requests

You have the right to request, correct or remove the personal data we hold. Submit a written request via email and we will confirm the data held and the steps to address your request.

Your Questions About Legal Terms Answered

These are the questions we hear most often about our legal terms. If yours is not covered here, live chat connects you to a support agent who can check your account record directly. Data requests and formal complaints need to go via email — this gives us the written record to act on properly. For anything about how a JazzCash, Easypaisa, or Raast transaction was logged against your account, bring your transaction reference number to the chat session.

Our terms apply to account holders in regions where local law permits access. In Pakistan, your eligibility depends on what local law allows for online gaming and betting. We do not override local regulations.

We collect your contact details, device data, and the wallet identifiers you use at deposit — your JazzCash or Easypaisa account number, for example. This is stored against your account profile and kept secure.

Send a written request via email to our support address. We confirm receipt, identify what we hold against your account record, and respond within a reasonable timeframe with the relevant data summary.

Yes. Submit a closure request through the support channel. We retain transaction records for a compliance-required period before removing personal data from active systems. Support can walk you through each step.

Session cookies keep you logged in between pages. Security cookies detect unusual access patterns. You can block or clear both through your browser settings without affecting your account record or wallet link.

Updated terms are published on this page, and the effective date is shown clearly. Continuing to use your account after an update is posted counts as acceptance of the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.